Service Manager – Melbourne, Victoria
The position of Service Manager has now become available based in our Melbourne office.This is a critical position within the business, as you will take on the complete management for the day to day service / repair / maintenance functions along with support for our projects & systems group within the business. You will be part of the management team tasked to oversee resources, review & implement necessary strategies to efficiently manage all service department activities along with developing, measuring & reporting on KPI’s.
Our service department supports a large variety of two-way radio products & associated peripherals, interacts with a diverse customer base requiring the Service Manager to be able to demonstrate a dynamic can do approach. You will work with & support other business units to deliver timely, quality & professional outcomes to our customers.
AA Radio has a strong heritage of providing “excellence in service”, our focus to deliver a quality of service to our customers is an integral cornerstone of our business. As Service Manager you will hold key responsibility of delivering service & support satisfaction to our customers.
• Your people skills & ability to lead/support a team will be critical to your success.
• You must have a minimum of 5 years experience working within a technical service industry, preferably with experience in two-way-radio communications.
• You must have an ability to develop and maintain relationships directly and in-directly with customers.
To be considered for the role, all candidates will need to demonstrate a genuine passion for service delivery, as well as a high level of personal drive combined with a professional approach.
All applications will be managed as confidential.
All expressions of interest can be sent to firstname.lastname@example.org
We thank you for your interest in a career with AA Radio!March 20, 2014 5:55 am
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